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Phoenix Business Development Group distinguishes itself, not only by our years of experience, expertise and level of service we deliver but also in our approach to assisting our clients. We evaluate each engagement thoroughly assessing the needs of the client’s business, ensuring there is alignment between the goals of the company, its management and processes.
Initial assessment provides us with valued information needed to remove barriers to success and implement an integrated plan of action that gains a positive return on investment. This strategy of appraisal, review and measurement has been infused within each service we deliver.
CUSTOM BUSINESS PLAN
Creating a roadmap to success that is functional, built on a strong foundation and satisfies the requirements of the company, financial institutions, investors and has practical application is one of Phoenix Business Development Group’s core competencies. We build a solid business structure on paper that doesn’t sit idle on your shelf. It is a useful tool for start – up financing, growing your business, capturing historical data and seamlessly evolves into policies/processes, employee orientation material and training manuals; all the elements that establish a company’s culture.
| • One Page Proposal |
• Technical Writing |
| • RFP/Proposal & Response |
• Policies/Procedures |
BUSINESS DEVELOPMENT
Staying ahead of the competition, growing your business, launching new products, entering new markets and implementing online strategies are critical components of developing a business. Phoenix Business Development Group assists our clients obtain the tools necessary to make a decision which growth strategy will work. We help develop the strategy, design a plan and execute implementation.
| • Brand Development |
• Marketing Communications |
| • Business Intelligence |
• Market Positioning |
| • Competitive Analysis |
• Market Research |
| • Growth Strategy |
• Market Segmentation |
| • Mergers & Acquisitions |
• Online Marketing |
TECHNOLOGY INTEGRATION
In today’s climate the reliance on technology and information has escalated to the point, that in order to become competitive, it is essential that companies provide easier, faster, cost effective methods for doing business with clients. Companies that have information systems in place to manage accounting, inventory, billing, sales force automation, fulfillment and client management significantly increase their odds of survival. Phoenix Business Development Group has successfully integrated and implemented information technology infrastructures for Fortune 500 companies, increasing the functionality of process flows, productivity of staff and management and business profitability.
| • Customer Relationship Management |
• Project Management |
| • Compliance |
• Sales Automation |
| • Database Development |
• Systems Analysis/Design |
| • Data Warehousing/Mining |
• User Documentation |
| • Disaster Recovery |
• Web Design |
PROJECT MANAGEMENT
Phoenix Business Development Group powers projects by providing skilled, experienced and professional Project Managers who will work with internal resources to create winning teams that deliver results on – time and under budget. We begin by developing a thorough plan that utilizes every resource to the fullest, imparts information and attains support from key stakeholders. We lead, manage, monitor and train team members, executives, managers and associates through all phases of the project, ensuring success is achieved. Additionally we end each project with lessons learned data compiled into a report or database.
| • Call Centers |
• Operations |
| • Customer Support Organizations |
• Sales/Marketing |
OPERATIONAL EFFICIENCY
Seamless flow within functional areas, departments and between tasks and processes are determinants of operational efficiency and effectiveness. Phoenix Business Development Group ensures profit ratios receive a boost, departments operate and communicate effectively, growth does not exceed planning and repetitive tasks are eliminated. We will perform department based and cross functional reviews to identify changes and needed improvements. Our clients see improved employee and client satisfaction and retention as well as increased productivity and positive bottom line results.
| • Coaching/Mentoring |
• Process Review |
| • Change Management |
• Training Gap Analysis |
| • Conflict Resolution/Mediation |
• Executive Development |
| • Compliance |
• Leadership Development |
| • Process Management |
• Quality Management |
HUMAN CAPITAL MANAGEMENT
The art of strategic talent management is how good companies create great assets for their organizations. Change is a constant and must be carefully managed. Best practices indicate benefits and compensation should reflect corporate performance, regional benchmarks, and the market. Conflicts proactively engaged or prevented help increase employee retention.
| • Assessment |
• Policies/Procedures |
| • Compensation Programs |
• Recruitment |
| • Labor Relations |
• Selection |
| • Outplacement/Transition |
• Retention |
| • Performance Management |
• Training Solutions |
MERGERS AND ACQUISITIONS
Creating profitable companies out of ones experiencing challenges is the experience our Associates and Interim executives are skilled to execute. Phoenix Business Development Group explores the feasibility options of merging companies.
| • Interim C-Level |
| • Mergers & Acquisition Specialists |
| • Restructuring |
TRAINING AND DEVELOPMENT
As the market and corporate environment transition due to mergers, downsizing, globalization and growth, new skills are needed to meet new and increasing demands. Phoenix Business Development Group has expert business development advisors and trainers locally and globally who can coach one executive or train hundreds. We build effective teams and grow strategic thinking leaders from the boardroom to the front line.
| • Briefings |
• Facilitators |
| • Continuing Education Units |
• Keynote Speakers |
| • Customer Service Solutions |
• Leadership Programs |
| • Executive Retreats |
• Management Development |
| • Executive Coaching |
• Sales Training |
| • Skills Analysis/Development |
• Staff Development |
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